Shipping Policy

Standard Shipping

Allume Décor Inc. offers you free shipping on orders over 99 Canadian Dollars (excluding taxes). This Free Shipping Offer is applicable only to orders shipping within Canada. Free Shipping offer is applicable to orders shipping to all the provinces except Nunavut, Northwest Territories or the Yukon. Shipping is available for these exempted areas at standard shipping costs. Please call 5064788848 or email customerservice@allumedecor.ca for rates and further information.

Orders less than 99 Canadian Dollars (excluding taxes) will be subject to a flat 15 Canadian Dollars shipping fee. Orders cannot be combined for the purposes of this free shipping offer.

Truck Freight - Large & Oversized Items

Big-sized items such as large chandeliers, floor lamps and furniture may require shipping via freight truck. These items may incur a surcharge of .00 for each item that is required to ship via freight truck and will be indicated on the individual product page.

Items shipped via truck freight are delivered to curbside or driveway only. Most carriers will contact you to set up a delivery time, usually a 2–4-hours appointment window during business hours. As such, it is the customer's responsibility to provide an accurate contact phone number for the delivery address. At the time of delivery, the driver will require that you inspect the condition of the shipment and sign the delivery receipt. Be sure to note on the receipt ANY and ALL visible damage to the packaging of your item(s). Noting the condition of the delivery is the responsibility of the customer - not the driver. If the carrier is unable to contact the customer, the customer will then be responsible for any storage fees or freight charges back to the shipper. See our Return Policies for full details.

International Shipping

Allume Décor Inc. does not sell and ship internationally.

Delivery to P.O. Boxes

Allume Decor Inc. does not ship to P.O. Boxes.

Shipping Lead Times

Allume Decor Inc. strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent. The lead times that are posted on the individual product pages are estimates only. These times are estimated based on the assumption that the item in question is currently in stock with the manufacturer and on the manufacturer's typical speed at which orders are processed and shipped. If your purchase or project is time sensitive, it is strongly suggested that you contact an Allume Decor Inc. associate at 5064788848 to inquire about expedited shipping services. Allume Decor Inc. is not responsible for any costs associated with shipment delays. We strongly suggest that any professional services required to install your product(s) not be scheduled until your order has arrived and has been inspected.

Allume Decor Inc.

215, 700 Forest Hill RD,
Fredericton, NB, E3B 5X9.
(506) 478-8848